Smart Link New Features!!
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We have now included the ability to assign multiple webinars or a sequence of webinars to a Smart Link allowing for more flexibility and intelligent solutions to driving your customers down the right path.
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With this Multi-Select feature when selecting more than one webinar you will a multi-pick list that allows you to select:
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Next Available : which registers a contact for the next selected webinar if the previous has already passed.
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For All Selected : which registers the contact in a single click to all webinars selected
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Register after webinar completed (All) : which automatically registers a contact for all of the webinars but each registration will occur after the completion of the previous webinar.
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Register after webinar completed (Non-Attendee) : This will continually register contacts for each webinar after the previous webinar has been completed as long as they have not actually attended the previous webinar.
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We have now added an “Error URL” to the Smart Link that will be the url path a person will be sent in the event the Smart Link cannot process the person selecting the link. We previously had this link on the Company Profile and the same URL applied to all Smart Links. With the ability to assign a unique Error URL to each Smart Link gives more flexibility to the customer experience and your control.
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We have created a link in Smart Links that can be used as a “Webhook” for a connected workflow or external campaign builder (designed for Go High Level currently). This link will simply attempt to register a contact to the assigned Webinar or Webinars configured when the webhook is triggered by the automated workflow. For Example: adding a tag to a contact or list of contacts will trigger the workflow that will register the contact.
To add the Webhook Link in a GHL Workflow simply add to the workflow a "Webhook" and paste in the URL or enter the Custom Value that relates to the Narware Webhook created.
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The Webhook will respond back to the CRM (currently designed for GHL) with the response of Success , Missed Webinar or Already Registered to further drive alternative paths in the Workflow.
New Campaign Features!!
- Count of Total Registrations of a customer can now be used as an audience rule.
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Count of Total Webinars Attended for a customer can now be used as an audience rule.
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Contact Tag is a new option that can now be used to build an audience base on what tags a contact has or doesn’t or maybe if they just have at least a single tag or no tags at all.
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Set “Time Boxes” on a range of time in which a contact's total data over that period can be used to define an audience rule. With this for example you will able to build an audience that includes something like : contacts who have registered for 4 webinars in the past 4 months but have not attended any of them then fire trigger to assign a tag like “Registering But Not Attending”
New Webinar Features
- Zoom Meetings can now be seen and scheduled in Narware as an alternative option to Webinar.
- If a Zoom Meeting is schedule in Zoom it will also appear in the Narware Webinar Summary list of Webinars.
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You now have the ability to Auto Register an entire list of contacts to a webinar based on having or not having certain tags.
Own a Agency Account
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With an Agency Account access level a user will be able to manage multiple Company Profiles under a single login account.
Fixes
- Edge browser is no longer incorrectly recording '?' as its version during Join Now/One-Click.
- Search error where titles like "ETF’s to Stack a Portfolio" didn't match the expected regular expression pattern has now been resolved.
- The Campaign Summary has been updated to accurately display "Narware Integration" instead of "Infusion Soft" as the set integration for triggers.
- Auto Reg is no longer incorrectly including cancelled registrations when building lists.
- We have removed the ability for a form to be saved by pressing the Enter key within an input fields on all Add/Edit pages.
- The column header of the Smart Link Summary label previously saying "Link Name" has been updated to now say "Link Outcome" to better represent its values.
- We have changed the file type for downloading table data throughout Narware to be .xlsx files instead of .csv for compatibility with Google Sheets.
- We have Fixed the issue where Auto Reg "Text Does Not Contain" Formula did not function correctly when referencing fields with no values included in them.