Release Notes 4/24/2024

New Features and Fixes

Written by Narware

Updated 1 year ago

Updates Include

Auto Create Unique Webinar Tags using new Campaign feature
Automated Tagging for Bot Detection
Custom Fields mapped from Narware to Go High Level Contacts
Webhooks for Dynamic Webinar Data Sync with Go High Level

Important: For those of you using Go High Level, to retain the new and important changes to the integration we will request you disconnect your GHL account from Narware and reconnect it by simply going to app.narware.com and selecting Integrations in the left navigation. Then proceed to disconnect your Go High Level account and then reconnect the same sub account again.

Auto Create Unique Webinar Tags using new Campaign feature

When creating setting the action to add/remove tags from a contact a user can check the box to "Append Webinar ID, Date, Time to tag".

If a user checks this box then the Tag will be added to the contact with the Webinar information of the related webinar appended to the end of the tag like displayed in image below of a tag applied to a contact record.

Auto Tagging for Bot Detection

When a contact is flagged as a bot within Narware, the tag "Narware Identified Bot" will automatically be assigned to this contact in the connected CRM.

Note: The "Narware Identified Bot" feature is compatible with Salesforce, GoHighLevel, Keap, ActiveCampaign, and Kartra CRM systems. For Kartra CRM, users must manually add the "Narware Identified Bot" tag within the CRM, as Kartra does not offer an API to create new tags automatically.

Narware Identified Bot tags on a Contact will automatically be removed in Narware and the synced CRM when a contact bot flag is removed on a contact through manual removal or the contact solves a bot puzzle provided by Narware when processing a Smart Link.

Custom Fields mapped from Narware to Go High Level Contacts

Using our unique Go High Level API we will summarizing and populate each customers key webinar registration and attendance values directly into your Go High Level account for those who have the custom fields applied to their contact records.

The custom fields listed below can automatically be configured into your Go High Level account simply by applying the Narware Go High Level Snapshot.

Custom Value Name	Custom Value Key
First Prospect Date/Time	{{ contact.first_prospect_datetime }}
First Webinar Registration Date/Time	{{ contact.first_webinar_registration_datetime }}
First Webinar Attended Date/Time	{{ contact.first_webinar_attended_datetime }}
First Webinar Duration	{{ contact.first_webinar_duration }}
First Webinar Duration Adjusted	{{ contact.first_webinar_adjusted_duration }}
Last Webinar Registration Date/Time	{{ contact.last_webinar_registration_datetime }}
Last Webinar Attended Date/Time	{{ contact.last_webinar_attended_datetime }}
Last Webinar Duration	{{ contact.last_webinar_duration }}
Last Webinar Adjusted Duration	{{ contact.last_webinar_adjusted_duration }}
Total Webinars Registered	{{ contact.total_webinars_registered }}
Total Webinars Attended	{{ contact.total_webinars_attended }}
Total Duration All Webinars	{{ contact.total_duration_all_webinars }}
Total Duration Adjusted All Webinars	{{ contact.total_duration_adjusted_all_webinars }}
First UTM Source	{{ contact.first_utm_source }}
First UTM Medium	{{ contact.first_utm_medium }}
First UTM Campaign	{{ contact.first_utm_campaign }}
First UTM Term	{{ contact.first_utm_term }}
First UTM Content	{{ contact.first_utm_content }}
Last UTM Source	{{ contact.last_utm_source }}
Last UTM Medium	{{ contact.last_utm_medium }}
Last UTM Campaign	{{ contact.last_utm_campaign }}
Last UTM Term	{{ contact.last_utm_term }}
Last UTM Content	{{ contact.last_utm_content }}

Note - The above custom fields have to be created on GHL CRM manually to start syncing the contact webinar summary data or simply request for the Narware Go High Level Snapshot to have all fields automatically added along with several other additional features to make your workflows and sites better.

Webhooks for Dynamic Webinar Data Sync with Go High Level

We've implemented a new feature for organizations using GHL. With this update, users can define a "Synced" Smart Link for webinars, which automatically updates the Next Webinar information in GHL custom values. This ensures the webinar data is always current and accessible directly within GHL.

To assign the "Synced" Smart Link in Narware a user will just need to simply select the radial button next to the Smart Link intended to auto sync to Go High Level.

Note: This feature is only available to Go High Level customers. Any other CRM connected will prevent this feature from displaying within Narware.

Our API will automatically map this information to the related custom fields that are either manually entered or included when downloading our Snapshot.

Narware Smart Link
{{ custom_values.narware_smart_link }}

Narware Smart Link (Next) Webinar Name
{{ custom_values.narware_smart_link_next_webinar_name }}

Narware Smart Link (Next) Webinar Description
{{ custom_values.narware_smart_link_next_webinar_description }}

Narware Smart Link (Next) Webinar Start Date Time (MM-DD-YYYY HH:MM AM/PM)
{{ custom_values.narware_smart_link_next_webinar_start_date_time }}

Narware Smart Link Webinar Start: Date & Time (Short)
{ custom_values.narware_smart_link_webinar_start_date__time_short }}

Narware Smart Link Webhook
{{ custom_values.narware_smart_link_webhook }}

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