Registration Record of a Webinar

Registration records and how to access them.
Written by Narware
Updated 1 year ago

The Registration Record is an essential record that connects each Contact to the Webinars that they have interacted with. With the Registration Record you will be able to view : A Webinar's details such as who and what was presented, how and when the contact registered for the Webinar, If the Contact attended the webinar and all the attendance details and marketing efforts made. 

Accessing Registration Records

Accessing Registration Records of the Webinar

• Additionally each Registration will relate to the Webinar record or the Webinar the contact registered for and will be appended to the  Webinar Registration section located near the bottom of the Webinar Record.

Viewing a Registration Record

Viewing a Registration record from a Webinar or a Contact is the same information. A registration record is a record of event and cannot be modified by a user.

Each Registration will have 5 dedicated sections of data.

  1. The first section is the Registration Details. Here a user will be able to quickly identify Who the registration is for, What webinar it is for and when the Webinar will take place in comparison to when the Contact actually registered.
  2. The Product & Presenters section is mapped from the Webinar record and provides information into Who presented and what Product was offered. This information can be updated on the Webinar record only.
  3. The third section is the Attendance Data details. These details will be populated after the webinar has processed and only if the Contact actually attended the webinar.
  4. In the event you this registration was created by a Smart Link being selected if the Smart Link had UTM parameters appended to the link they would be included in the Marketing Data section.
  5. The final section is the Admin section that identifies what system process created the registration, when it was created and then what process most recently updated the record and when.


This document has been created to provide support and guidance for any inquiries or concerns regarding Narware Technology Services. If you require additional assistance or have noticed any inaccuracies or omissions, please do not hesitate to contact our support team.

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